Client Relationship Manager

  • Job Reference: EH
  • Date Posted: 14 May 2026
  • Recruiter: Hartley Resourcing
  • Location: Southampton, Hampshire
  • Salary: £30,000 to £32,000
  • Sector: Call Centre / Customer Service, Government & Defence, Sales & Marketing, Purchasing
  • Job Type: Permanent
  • Contact: Emma Hoskins
  • Email: emma@hartleyresourcing.co.uk
  • Telephone: 02380404978

Job Description

Our client is seeking a Client Relationship Manager to work with their commercial clients. You will be responsible for managing key accounts and providing a point of contact for any orders or queries they may have. You will need to have strong communication skills and account management experience is ideal. You will need to maintain strong relationships with existing clients.

The Role

This is a very busy role where you will be managing a number of accounts. You will need to ensure that you maximize revenue from each account and provide a first class service to the customers. You will need to take responsibility for the customers and ensure that their needs are met on every level; this will include building strong business relationships.

The Ideal Candidate

An outgoing, warm personality is more important than specific experience for this role but you must be able to work effectively to deadlines and be good at problem solving. Industry experience is not essential as they will provide you with full product training but you must be able to understand technical information. Attention to detail is essential as are strong communication skills, both written and verbal. You will be very customer focused with a commercial mind and have the ability to build relationships with key customers. You must be confident working independently and in a team.

Additional Information

This is a great opportunity to work within a very successful company. Free parking is provided.